[June 24, 2016]
I went to the Sprint store in December (thank you for your prayers and well wishes) and was minding my own business (as the employees struggled with a seemingly basic request — sigh). All of a sudden, I heard something very strange. Someone asked for an upgrade, but it was the way she said it that made my ears perk up.
“I believe I’m entitled to an upgrade — it’s been 2 years” said the White woman next to me.
I furrowed my brow.
I searched for the term that I’m used to.
“Eligible!” I finally recalled.
Click on the title to read my full post on MEDIUM.